Serving Lancaster County Since 1972.


customer comments

Hear What Our Customers Are Saying

general service

“Thank you for your quick response, competency, and kindness - helping my daughter out. Your company is a blessing.” – J. Ewen (Sugar Plums and Tea)

“I wanted to say thank you for doing such a fine job. We also want you to know that we are now “new customers” of yours. We will be calling you when we have any other issues arise. Keep up the good work.” - Jeff and Pat H .

"Quality service, and the job was finished in a prompt, timely manner! The staff is friendly, and work hard until the job is completed. I can't recommend this company enough!” –Kelly T.

HAPPY MONDAY!New unit is working great, thanks again.Mel and Junior were fantastic.Really appreciate seeing bob a couple times too!–Chris M

Hi Bob and Heather, Back in May you "saved" my family and me when our AC unit froze.I’d like to start this email with a general review of my experience as a first time customer with Reynold’s Heating and Air Conditioning. The service was everything I’d expect from an experienced professional. Bobby was personable and informative and took time to answer questions I had while working in an uncomfortably hot attic.–Allen Y

First, I want to say I really appreciate the quality and the work that your guys did at our house. Mel was fantastic and I appreciate his dedication to excellence. He did the job right. We are very happy! Thank you so much for checking in and tell Bob thanks so much!–Brad


"Your company sent out two men out to my home to replace the trunk lines with properly sized ductwork, and found mold throughout the ductwork. Your technicians were great in notifying me, discussing the options with me, and even allowing me to see the ductwork all replaced. I couldn’t have asked for a better company to work for me. I just wished I would have known about you when I had my unit replaced. Thank you so much!” – David F.


“I had well water at my new home. You came to review my air conditioner because it wasn’t working. I had mentioned about the disgusting flavored water. You tested it and explained in great detail about water quality. More than I could ever imagine. Thereafter you personally installed a water softener, reverse osmosis system, and a UV bulb. My water has never tested this good! Thank you Bob!” – Joy C.


"Thank you so much for your service. I feel you went above and beyond to help get my plumbing fixed. As a brand new home owner, it was scary to go through this in the first couple months. You were great in making me feel confident that it would be fixed timely, correctly and at a reasonable price. Thank you so much for all your help. I will forever be a customer of yours.” - Liz M.

“Thank you so much for all your dedication in ensuring our sewer lines were open in such a short amount of time and on a weekend holiday.” Maryanne M. “Thank you for your prompt response when I called about the leaking pipe and wet basement.” - Leona L.


“Just a note to thank the two men that came to my house the other day to review my air conditioner. They were great, very personable and really cared about what I had to say. I will refer you to all my friends. Thank You.” - Richard G


“I have used your company for years with my oil boiler. You have always taken good care to clean it every fall season.” - Donald T

“Yesterday was the coldest day of the season and I didn’t have heat. The ladies in the office helped get me on the call schedule. I know it was a super busy day for the technicians, but he still arrived after dark and stayed until I had heat again. Fabulous technicians and office ladies.” –Tom W.

“Reynolds Heating and Air Conditioning installed my new furnace system this year, which is working great. Bob, president of the company was the one who came to give me the estimate. I appreciated that he took the time to listen to my concerns instead of simply rushing to the basement to look at the furnace. Reynolds was the second company to look at my system and give me an estimate. The first company didn't even treat repair as a serious option. Even though I was 100% convinced when Reynolds came to the door that I would replace the system, Bob took the time to call a supplier in town, and he told me that repair would be possible for $300 (the other company threw out a figure of $800 and said the part might not even be available). I still decided to go with a full system repair due to the age of the furnace, but I didn't feel pressured at all. The furnace was installed within the week. I called the company an additional time for an electrical issue unrelated to the furnace and received prompt service as well. I doubt I'll have any problems with the new system, but if I would have a break down for some reason on a cold wintry day, this is a company I will be glad to have on my side.” –Lindsey B.

Emergency Service

Providing emergency service to keep your home and business comfortable and running efficiently in every way. We are the one call for all your needs.

Reynolds Heating & Cooling

Reynolds Heating & Air Conditioning
74 Pitney Road, Lancaster, PA  17602

Since 1972
PA License# 036062

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