717.299.5220

Serving Lancaster County Since 1972.

About Us

reynolds since 1972

Our Mission

Our mission is to enrich the lives of Reynolds employees, customers, and communities we serve by delivering unparalleled commercial and residential service and solutions.

Our Values

A strong commitment to our values enables us to enrich lives every day.

Integrity

We treat our team members and customers like family.  That means doing the right thing when no one is watching, honoring our commitments, and treating each other with dignity and respect.

Excellence

We define excellence as being the best at what we do and constantly delivering the highest quality care.  From that first call to long after the job is complete, we are there every step of the way.

Customer-Focused

In seeking to be customer-focused, we understand the customers' expectations and are thoughtful in our steps to meet and exceed those expectations.

Teamwork

At Reynolds, the only way we can succeed safely and efficiently is if we work together.  By being inclusive, respectful, and giving, we're able to collectively be a positive force with our work.

Innovation

By always looking for ways to improve the customer experience, we constantly adapt to deliver the best solutions for your home.

Empowerment

Everyone at Reynolds is empowered to take initiative when making decisions, which improves the level of service we provide on a daily basis.

Safety

For us, safety is a way of life.  We can't do what we do without your well-being as a priority.  Above all else, we value our team member's and customer's health and safety.

Our Vision

To be trusted by every homeowner and business as the best solution and value for heating and air conditioning services by redefining the contractor, customer relationship.

Trust

Trust is the foundation of any growing relationship.  By gaining the trust of our customers, we can continue to grow with you and your home or business.

Solutions 

At it's center, solving problems requires innovations. We work to always be better, and seek out the best alternatives and options for you.

Value

The Reynolds advantage is that our professional, trained team members offer solutions that are important and helpful for you and your problem.

Redefinition

We will redefine the contractor-customer relationship by how we communicate, how quickly and easily we solve problems, and how easy it is to do business with us.

Relationships

No job is complete without multiple people, that's why we value all of our relationships so much.  It wouldn't be possible to achieve our vision without the way we work together - our team and our customers.

Reynolds Heating & Cooling

Reynolds Heating & Air Conditioning
74 Pitney Road, Lancaster, PA  17602

Since 1972
PA License# 036062

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